Telephone Systems | Lucent Definity

Solutions offering a choice of powerful communications systems to meet your everyday, mission-critical business needs, right now, and to support emerging technologies that will revolutionize the ways in which people communicate, everywhere around the world.

The Definity product family leads the industry in delivering seamless integration of voice and data and easy to use interfaces that will help customers more rapidly realize the cost and time savings of new technologies.

DEFINITY® Enterprise Communication Server (ECS) Solutions 

When your enterprise has operations and resources scattered among dozens of locations – nationwide or worldwide – you can make a quantum leap in efficiency by linking them all together.  With the Definity ECS, you’ll have the connectivity you need.

Much more than a "PBX," DEFINITY® Solutions can process, switch, transport, and store multimedia communications, and deliver features and control to all elements in your network. The flexible networking capabilities including IP, ATM, and Circuit Switched allow you to converge voice and data communications in a way that best suits your business with no compromise in quality or reliability. DEFINITY ECS applications enable eCommunications to provide you with a competitive advantage. 

The Definity ECS is Lucent’s flagship premises-based communications server because of its reliability, sophistication, and versatility.  The Definity ECS is ideal for large locations of 200 or more employees. It can be sized to provide the capacity you need today, and grow to 25,000 telephones with complete investment protection.  With Definity ECS, your enterprise can be poised and ready for the client-server environment that lies ahead.

DEFINITY® ProLogix™ Solutions

The compact DEFINITY® ProLogix™ Solutions offers you the power, flexibility, and advanced applications of the latest Definity technologies.  Definity ProLogix is a communication package specifically designed to provide professionalism, quality, and high-value performance of a large enterprise communications system sized and priced logically for the small to mid-size business.  It delivers the superiority, reliability, expandability, and service support of much larger DEFINITY servers.

DEFINITY ProLogix provides many networking capabilities including IP, ATM, and circuit switched to create a virtual enterprise. The system’s powerful applications enable eCommunications providing you with competitive advantage.

ProLogix Solutions is ideal for companies that want “big enterprise” phone features at an affordable price.  It can give your business room to expand with 40 to 400 telephones and 600 ports.  For growing companies, investment protection is not a worry because DEFINITY ProLogix Solutions provides up to 600-port capacity and easy growth to 25,000 ports. 

DEFINITY Business Communications System (BCS)

Definity BCS is the communications platform for entrepreneurial growth.  It is the smart investment designed to help you boost productivity and beat out the competition while helping your business grow cost-effectively.

Definity BCS gives you the core competencies Definity systems are known for—reliability, performance, and security—along with applications such as network access, collaboration, messaging, and customer service, all at an affordable price.

Definity BCS provides applications, which improve customer service and increase employee productivity. Definity BCS is an extremely easy system to manage, grow, and enhance with new technologies.  World renowned Definity system reliability-greater than 99.9 percent availability for the most critical system applications - is a result of Lucent Technologies patented production and testing procedures in the factory coupled with the proactive maintenance and EXPERT Systems remote monitoring that are in place once the system is installed.

Definity BCS is ideal for the company with 80 to 400 telephones, but has a total capacity of 25,000 telephones. You can start with what you need today and easily grow the system through the addition of circuit packs and cabinets.

DEFINITY GuestWorks®

GuestWorks® System integrates leading-edge Lucent Technologies Definity system capabilities into turnkey solutions designed specifically for the hospitality industry. It combines four critical telecommunications requirements — call processing, messaging, phones, and services — into a complete system, packaged and supported by Lucent Technologies.  The GuestWorks System provides hotels with the tools to offer world-class hospitality at an affordable price.
 
The system integrates key hospitality features— such as Enhanced Attendant Back-Up, Automated Attendant, Announcement Services, Answer Detection, Crisis Alerting, Call Center, Enhanced PMS Integration (single link for switch, call accounting, and messaging)—within the architecture of the solution. Our competitors’ solutions consist of a telephone system surrounded by a variety of third-party, non-integrated adjuncts. Integration of critical components into a complete hospitality solution enables properties to differentiate themselves and provide value-added services for their guests.

With GuestWorks Messaging (Lucent INTUITY™ Lodging)each guest receives an individual voice mailbox to make sure they always get their messages in a timely and accurate manner.

GuestWorks includes as standard the ability to link to a hotel’s property management system (PMS).

DEFINITY ONE™ Communications System

The new DEFINITY ONE™ Communications System is an "all in one" solution providing powerful applications in one integrated platform. Definity One is designed and priced for the office with 20 to 40 telephones with sophisticated application needs.

Definity One combines the renowned Definity Communication Software, INTUITY AUDIX Multimedia Messaging with Message Manager Graphical User Interface, and easy to learn, easy to use System Management Tools on a single processor. The bundling of applications on the Definity One processor eliminates the cost of additional PCs, applications servers and adjuncts, and associated connectivity and maintenance costs.

Definity One delivers the same powerful applications such as networking, call center, and wireless supported by larger Definity Servers. It uses the same telephones and circuit packs as the rest of the DEFINITY family, allowing companies to share and re-use telephone inventory across locations while providing the same look-and-feel to all users, whether in a small branch or corporate headquarters. 

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